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Carriers

Setup, paperwork, and who answers.

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One desk.

Setup goes to dispatch. Invoices, payment questions, and factoring notices go to Accounting.

(816) 505-4405dispatch@ro-maclogistics.comaccounting@ro-mactransport.com
3709 N Belt Hwy, Suite CSaint Joseph, MO 64506

  1. 01

    How do I request carrier setup?

    Call Ro-Mac or email dispatch and ask for a carrier packet. Do not roll a truck until Ro-Mac sends a rate confirmation.

  2. 02

    What documents does Ro-Mac need?

    The signed broker-carrier agreement, a certificate of insurance listing Ro-Mac Transportation, Inc., a W-9, and your MC authority. If you factor, include the notice of assignment.

  3. 03

    Where do I send invoices, bills of lading, and proof of delivery?

    Email invoices to accounting@ro-mactransport.com. Send bills of lading and proof of delivery to dispatch@ro-maclogistics.com. Put the Ro-Mac load number in the subject line.

  4. 04

    Who handles payment questions?

    Accounting handles payment questions. Email accounting@ro-mactransport.com.

  5. 05

    Where should factoring notices be sent?

    Email the notice of assignment to accounting@ro-mactransport.com, and mail a copy to the Saint Joseph office.

  6. 06

    Who should I contact about a load already in progress?

    Call (816) 505-4405. The people who booked the truck are the people who answer.

Broker-carrier agreement

Call Ro-Mac and ask for the packet. Do not roll until Ro-Mac sends a rate confirmation.